ADA Accessibility
Peoria Charter is committed to providing accessible transportation for customers with disabilities. Wheelchair lift-equipped vehicles are available across our network.
To provide the best service, we ask passengers needing the wheelchair lift to call our Call Center (800) 448-0572 with 48-hour advanced notice so we can prepare the vehicle in advance.
Passengers traveling with mobility devices, including those who may not require the lift but need storage space, are also highly encourage to call ahead so we can help coordinate accommodations. All drivers are trained in the safe operation of accessibility equipment. Mobility devices must be secured while the vehicle is in motion to ensure the safety of all passengers. The wheelchair lift rated maximum capacity is 400 lbs (wheelchair + passenger).